Internet Fulfilment Services

Positiva provides complete internet fulfilment services for small and medium sized companies who want to take their business to the next stage in its development. Whether you’re a growing brand or a new start up, we can create you a high quality managed ecommerce solution that works for you.

Fulfilment with Managed eCommerce

We help a wide range of new and established businesses who want to improve their efficiency by outsourcing their order fulfilment to our highly professional team. We also provide solutions for a growing number of companies who are looking to expand their brand or products into international markets.

Stock Management

We have highly efficient stock management and IT systems which keep all of your products fully organised and ready to be processed for each order. As part of our managed ecommerce service we will:

• Receive stock (containers, pallets and boxes)
• Undertake stock checks
• Organise your picking locations
• Import your product information into our stock management system

Pick, Pack And Dispatch

A badly or incorrectly packed order can cause you all kinds of problems which will lose you customers and affect your reputation. Our trained pick, pack and dispatch team can make sure your orders are done properly and delivered on time. This also adds an extra level of quality control over your products and prevents mistakes which could cost you profit.

UK & International Distribution

Fast and reliable postage is vital for e-commerce. We are able to offer a range of postal services for packets and parcels including:

• Signed-for mail
• Trackable mail options
• Priority services
• Standard/Economy options
• Courier services (24 and 48 hour)

Returns & Contact Management

We have a specialised team who deal with return orders and customer queries in a quick and efficient manner. This will help prevent your brand reputation from being affected by bad reviews which can occur if your ecommerce management is poor. Our internet fulfilment service ensures that your customers are dealt with properly, helping build up customer relationships and a trusted brand identity.